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| 1. |
Who should contribute to EPF? |
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Regardless of the nature and the category of your business, an
employer of even one employee is legally bound to pay contributions
to the Fund starting from the first day of employment.
Organizations and Institutions exempt from payment of contributions.
Social Service Institutions, which provide training for youthful
offenders, the destitute, the
visually and aurally handicapped.
Charitable Organizations employing less than 10 employees.
Establishments where only members of a family work.
(If even one employee is
employed from outside the family the institution is bound to pay
contributions.)
Exceptions:
In Government and Local Government Institutions contributions must
be paid for non-permanent
employees.
In establishments where Directors and Partners are the only members,
and if these members
receive a salary or an allowance, contributions should be paid. |
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| 2. |
What are the special occasions where
contributions should be made to EPF? |
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a. Government and Provincial Councils
Contributions should be made for the temporary employees of
provincial councils.
b. Enterprises which
comprise of only family members
- If the business is run solely by family members then those
businesses are exempted from payment
of EPF.
- If even one external employee is recruited then
contributions must be made for that particular
employee and all the family members
c. Companies where partners
or directors are the only employees
If the above parties are paid for their services then contributions
should be made |
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| 3. |
Does the Employee status or the designation
affect EPF contributions? |
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The
employee status or the designation is irrelevant to the contribution
to EPF. Employees working on piece rate, contract basis, commission
basis, work performed basis or any manner what so ever are eligible
for contributions to EPF. |
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| 4. |
Is the Employer legally bound to pay
contributions for following people? |
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a.
Pensioned people employed in your business
b. Students above 14 years of age who work after
school hours
c. People who work in your company as well as in another at the same
time d.
People who rotate or migrate from one place of work to another
e.
Contract workers
f. People who have obtained a refund and re-employed
g. Expatriate employees
Yes the employer is liable to contribute to EPF for the above
persons. |
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| 5. |
How to register a business with EPF? |
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Regardless of the nature and the category of your business, an
employer of even one employee is legally bound to pay contributions
to the Fund.
Within 14 days of the recruitment of the first employee “FORM-D”
should be filled in duplicate, certified and sent by registered post
to the nearest Labour Office or directly to the Commissioner of
Labour. A prompt reply will be sent along with the registration
number and two letters of the English Alphabet indicating the
revenue district. |
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| 6. |
Who is responsible for providing the
employee registration number? How? |
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Providing members with membership numbers is the sole responsibility
of the employer.
The first employee should be given No.1, second employee No. 2 etc…
With the company EPF registration number / and the employee number
the total membership number is as follows;
E.g. : Company EPF Reg. No : 75357/A
Employee number :
01
Employee membership
number : 75357/A/01
If an employee leaves employment at your company and rejoins later,
it is always advisable to assign him / her with a new membership
number. If the employee has already claimed the benefits then a new
number is mandatory.
Note:
The membership number is the number referred
to in the Central Bank reference documents. For no reason should the
same number be assigned to two employees. In the case of a mistake
made by the employer in the assignment of membership number, it is
the employer’s total responsibility to solve the problem. The EPF
cannot be held responsible in any manner. |
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| 7. |
How should the contributions be calculated? |
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The contribution should be made for the total earnings of an
employee
The total earnings should include the following
Salary, Wages or Fees
Cost of Living allowance, Special Living allowance and other similar
allowances
Payment with respect to holidays
The cash value of cooked or uncooked food supplied by the Employer
to the Employee
(The determination of such values will eventually be made by the
Commissioner of Labour)
Food allowance
Any other kinds of remuneration that may be specified
Payments in the form of discounts (commissions), piece-rate payments
and contract basis
payments |
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| 8. |
How can contributions be paid? |
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Payment of contributions
Obtain 3 copies of “Form-C” (issued free) from the nearest Labour
Office or download from the
EPF website
Fill the “Form-C (s)” in triplicate
The original should be submitted to the Collection counter of the
EPF at the 2nd Floor of the
Ceylinco House in Fort or post it to;
The Superintendent,
Employee’s Provident Fund,
Central Bank of Sri Lanka.
P.O. Box 1299
Colombo.
With a cheque written in favor of the “The
Superintendent of EPF”. A receipt should be obtained and should be
kept for future reference.
The second copy should be forwarded to the nearest Labour Office
The third copy should be filed for future reference |
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| 9. |
How to provide the employees with membership
certificates? |
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An employee should be registered with the EPF within 14 days of
appointment. For registration, forms “A, B, H” should be obtained
free of charge from the labour department of the area. The duly
filled and attested documents should be returned to the Labour
Department of the area upon which the “B” card will be returned to
the employer. The “B” card should be handed over to the employee by
the employer.
Note:
When filling the A, B, H forms the
identification, marriage and family member information should be
properly checked and the fingerprints should be properly recorded.
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| 10. |
What should the employer do if the
membership numbers have changed? |
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A report in the following format should be
prepared, attested and sent.
Model :
Member Account Correction Report
Company Registration Number ..............................
Company / Estate name ..............................
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Year & Month |
Member Name |
Mistaken
Membership No. |
Corrected
Membership No. |
Contribution
Information |
Other |
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I certify that the information in the above document is true to my
knowledge. I hereby request the records to be corrected as stated
above.
...............................................
Date : ...........................
Signature of Employer (Rubber Stamp)
If the membership number is wrong in both B and C forms then, for
the total duration of contribution to those accounts, a report as
above, for each individual, should be sent accompanied by the B
card, to the Labour Department of the area.
If the membership number is only wrong in the C form then a report
as above for the total duration of contribution should be sent to;
The Superintendent,
Employees' Provident Fund,
Central Bank,
Colombo 01. |
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| 11. |
What should be done if the membership number
has changed only in the “B” card? |
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A duly certified letter indicating the member name, mistaken
membership number, correct number, cause of error and a request for
correction should be sent to the Labour Department of the respective
area. The “B” card with the mistaken membership number should also
accompany this letter. |
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| 12. |
What should be done if a member name is
wrong? |
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If the member name is wrong only in the “C” form, a report
indicating the error, the corrected name, the cause of error and the
amount paid should be sent to EPF. A copy of the report should be
sent to the Labour Department of the respective area.
If the member name is wrong in forms “A, B, H” a letter informing
the error, correction and the cause of error should be sent to the
labour department of the respective area. A letter of request for
correction of name should be sent to the Labour Department by the
employee concerned as well. |
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| 13. |
What is the importance of getting accurate
and proper finger prints of employees? |
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When claiming benefits, as proof of identity of the member,
fingerprint verification is used by the EPF and the Labour
Department. Obtaining proper and clear fingerprints from the
employee, using forms “A”,”B”,”H” will benefit the employee
immensely when claiming benefits and against malpractices.
To obtain fingerprints equipment and ink specified by the Labour
Department should be used. Thumbprints of members are required for
the following forms.
“A, B, E, G, H, I, J, K, L, M” |
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| 14. |
What are the documents, which should be
maintained by the employer? |
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(i) Payroll information, cheque roll information, extra
allowance information, labour registry
(ii) Attendance information
(iii) Proof of payment of benefits (Central bank receipts, Cheque
numbers, Registered post receipts
etc…)
(iv) Third copy of the “C” certificate |
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| 15. |
What is the mode of payment for
contributions? |
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(i) Cheque
(ii) Money Order
(iii) Bank Drafts
(iv) Cash (Bank of Ceylon Taprobane branch or People’s Bank First City
Branch)
(v) Direct Debit |
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| 16. |
What are the points that the employers
should consider when making payments by Cheques or Money Orders? |
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(i) The payment amounts in numbers and words should match
(ii) The total of “C/C3” form value, the “C1” form value and
the cheque or money order amount should
match
(iii) Cheque should be in favor of “Superintendent EPF”
(iv) Should be duly signed by authorized person
(v) When a correction is made in the cheque the authorized
person should certify such corrections
(vi) Post dated cheques or outdated cheques should not be sent
(vii) The date on the cheque should be clearly filled
(viii) The cheque should not be bounced
(ix) The cheques can be posted or handed over in person
(x) ETF cheques should not be sent to EPF |
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| 17. |
What should accompany the contributions? |
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If the number of employees in the organization exceeds 150, monthly
contributions can be made
using “Form-C1” and special permission can be sought from the
Commissioner of Labour to send
the particulars of the contributions for each member once every six
months using a “Form-C3”.
Contributions sent without C forms are not credited to the
Employee’s account and will lead to
complications and penalties.
Sending through electronic media is encouraged for such
organizations as manual data entry may
lead to difficulties |
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| 18. |
When can careless mistakes lead to penalties? |
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(i) Failure to mention the period for which contributions are made in
the “C/C1” forms.
(ii) The period of contribution is incorrectly recorded in the
“C/C1” forms.
(iii) When a copy of an old “C1” is used, the period of contribution is not
changed.
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| 19. |
How are statements issued for currently
contributing members? |
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(i) Since 1999 two statements are issued a year.
a. 1st half yearly statement for
January to June (for the current year)
b. 2nd Annual statement at the end of the year which contains
the total contribution and
accumulated balance for the whole year.
(ii) The statements are issued only if the “C/C3” forms are received
within the relevant time period. The
January – June forms should be received before the 31st July and the
July – December forms before
the 31st January of the following year.With a cheque written in favor of the “The
Superintendent of
EPF”. A receipt should be obtained and should be
kept for future reference. |
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| 20. |
How should the employer inform of a change
in the location of business (change of address)? |
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The
new address should be informed to the following institutions as soon
as possible.
Assistant Labour Commissioner
Administration Department,
EPF Secretariat Office,
No. 356,
Galle Road,
Colombo 03.
Assistant Superintendent,
Current Contributions Division
Employees Provident Fund,
Central Bank of Sri Lanka,
P.O. Box 1299
Colombo 01.
If the new address is not informed as soon as possible the “C/C3”
forms, receipts and bi-annual account information summary will not
be delivered to the employer and may lead to great inconvenience. |
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| 1. |
From what date am I entitled to EPF
contributions? How do I get membership? |
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An employee is entitled to membership in the EPF from the first day
of his employment. It is the Employer’s responsibility to enroll the
employee in the EPF and it is also the Employee’s responsibility to
persuade the Employer to do so. |
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| 2. |
Who is eligible for membership? |
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The nature of the job is irrelevant. All employees should be
enrolled whether they are permanent,
temporary, apprentice, casual or shift workers.
the particulars of the contributions for each member once every six
months using a “Form-C3”.
Employees working on piece rate, contract basis, commission basis,
work performed basis or any
manner what so ever are eligible for membership.
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| 3. |
What is the EPF registration Number? |
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Providing members with membership numbers is the sole responsibility
of the employer.
With the company EPF registration number / and the employee number
the total membership number is as follows;
eg : Company EPF Reg. No : 75357/A
Employee number : 01
Employee membership number :
75357/A/01 |
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| 4. |
How do I obtain a “B” certificate? |
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An employee should be registered with the EPF within 14 days of
appointment. It is your responsibility to remind the employer of
this. For registration, forms “A, B, H” should be used and will be
provided to you by the employer. The duly filled and attested
documents should be sent to the Labour Department of the area upon
which the “B” card will be returned to the employer. The certified
and attested B card will be returned to you. It is advised that the
B card be safely kept with you due to the fact that it will be
necessary for future interaction with EPF.
Note:
When filling the A, B, H forms the
identification, marriage and family member information should be
properly checked and the fingerprints should be properly recorded
for your own future benefit. |
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| 5. |
Do I need a new “B” certificate if I leave
an existing company and join a new one? |
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No you don’t. The previous B card can be forwarded to the new
employer and a G form should be filled. The G form with the B card
shall be sent to the Labour Department of the area by the employer
and after processing the B card with the new membership number will
be returned to the employer. You will receive the new B card from
the employer. |
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| 6. |
What should be done in case of a lost B
card? |
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In case of a lost B card, a money order drawn in favor of the
Commissioner General of Labour with Colombo as the paying office for
Rs. 1.00 , should be sent with a completed B card addressed to the
Assistant Labour Commissioner of Accounts Division, No 356, Galle
Road, Colombo 03 to receive a copy of the B card.
Or you can visit the Central Records Division of the Labour Dept
Head Office, 9th Floor, Colombo 5 and obtain a copy of the B card by
paying Rs.1.00. |
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| 7. |
How do I correct a wrong name mentioned in
the B certificate ? |
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The following documents are required for the change of name
(i) A document indicating the name in the B card, the correct
name and a certificate from the employer
disclosing that both the names refer to the
same person and that there is no other person by that
name
(ii) Employer certified copies of the birth or marriage
certificates. (In case of marriage, the marriage
certificate should be sent)
(iii) Certified NIC copy. (Can be certified by the GS of the area or
the Deputy Labour Commissioner of
the area)
(iv) B card
The request should be handed over to the Labour Office of the area.
The new B card with the corrected name will be sent to the employer.
The name in the A, B, H forms will also be changed. |
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| 8. |
If the name in the Central Bank records is
different to the name in the “B” card, how do I get it corrected? How do I
find out my name in the records at the Central Bank ? |
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The
name in the B card should be compared with the name in the annual
account summary issued by the Central Bank. In case of mismatch
further assistance should be sought from the Central Bank regarding
correction. |
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| 9. |
What should I do in case of a mistake in my
registration number? |
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If the registration number in the B card is wrong, it should be
immediately brought to the employer’s attention. Correcting the B
card is the responsibility of the employer. If the employer takes no
action the employee can get assistance through the Labour Department
of the area. |
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| 10. |
How do I claim benefits? |
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(i) Obtain the K form and directions for
completion of the forms from the nearest Labour office of the
area
(ii) Fill in the forms correctly and get section II of
the form certified by the employer
(iii) Forward the above filled application and the B card to
the Regional Labour office
(iv) A receipt will be issued to acknowledge the application
(v) If the previous employer is no longer functioning, a
personal information form should be obtained
and should be certified by the
GS of the area
(vi) A postcard should be attached to the application with the
senders name and address properly filled
in.
(vii) Your reference number will be included in this postcard and
will be sent to you as a receipt of
confirmation of the refund
application form.
(viii) For your convenience the acceptance of claim applications
have been de-centralized. The
application can be now handed
over to the Labour Department office of your area, The Labour
Department head office at
Narahenpita or the EPF Secretariat office in Colpitty. |
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| 11. |
What is the importance of placing the
fingerprints clearly? |
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When claiming benefits, as proof of identity of the member,
fingerprint verification is used by the EPF and the Labour
Department. Placing clear fingerprints of the correct member in the
forms “A”,”B”,”H” will benefit the employee immensely when claiming
benefits and against malpractices. |
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| 12. |
What is the process, which takes place
within the period of submission of application for claiming benefits to the
payment of benefits? |
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(i) The application will be checked against existing
documents by the Labour Commissioner.
(ii) If the records don’t match with the application, the
application will be returned to you with a letter of
explanation.
(iii) If the records are in order, a letter will be sent to the
Central Bank with a request for payment of
benefits. This letter will be copied
to you. After examining the details in the letter of payment, the
Central Bank will re-check the
information against their records. If every thing is in order
payment
will be made. |
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| 13. |
What should members consider when applying
for claim of benefits? |
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(i) The application form should be completely filled and
accurate
(ii) Membership number and NIC number should be accurate
(iii) Crediting account number, bank name, branch and account
name should be accurately filled
(iv) If a housing loan has been obtained, the credit account
(for payment of benefit) also should be in
the same bank. The housing loan
form (14), attested by the bank and the district Labour
Commissioner, should be
forwarded with the application. If the housing loan has not been
taken
after approval, housing loan
form (2) original and copy should be sent with the application.
(v) If a bank with money transferring capabilities, the
transfer and claim of benefits will be faster.
(vi) If in a company which exceeds 150 employees, the D form
for the contributions of the prior 6
months should be duly
filled and attested by the employer
(vii) The last month of payment of benefits should be properly
checked and filled
(viii) Depending on the type of re-claim of contributions the proper
certificates should be attached to the
application
(ix) The name in the B card / The name in the NIC / The name
in the Birth certificate /The name in the
bank account that refunds will
be credited/ The name in the Central Bank records should be the
same and if they do not match a
certificate of verification, indicating that those names are of the
same person, should be attached
to the application. |
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| 14. |
What are the documents, which should be
maintained by the employer? |
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(i) If the name in the application does not match with the
name in the Labour Department records, a
letter form the employer certifying
the correct name and the member number, should be sent.
(ii) If the membership number does not match, a letter
indicating the correct number, name and
explanation for the error, should be
obtained from the employer
(iii) If two people are registered under the same membership
number, a complete explanation regarding
the dates and amounts should be
obtained from the employer and should be sent to the Labour
Commissioner. Your membership number
should be indicated.
(iv) After acknowledgement of application the processing will be
concluded in 6 weeks. In case it has not
been processed by 6 weeks a member
can inquire by quoting the reference number.
(v) All marriage certificates, death certificates, birth
certificates, appointment letters etc. will be
scrutinized. Forgery is an offence
and legal action will be filed. |
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| 15. |
What should the employee do in order to
properly maintain the Central Bank EPF account? |
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(a.) Name should be properly recorded in all documents
(last name with initials as indicated in the NIC)
(b.) The NIC number should be accurate
(c.) The name, account information and membership number
should be checked in the annual account
summary issued by
the Central Bank.
(d.) When using G form to amalgamate accounts, claiming
of benefits or applying for a housing loan,
the name and the
NIC number should be identical to the records. |
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| 16. |
How is the interest calculated to the EPF
account? |
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The
cumulative balance of your EPF account, maintained by the Central
Bank, is invested in Securities guaranteed by the Government of Sri
Lanka. Therefore the annual dividends are credited to your account
at compound interest. Thus your investment in time and money is
safe, sound and growing annually in the hands of EPF. |
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| 17. |
What are the instances where a housing loan
guarantee will be denied? |
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(i) When there are discrepancies in the account balances
(ii) When a previous loan is not repaid
(iii) When the accounts with respect to a previous loan are inactive |
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| 18. |
What are the documents required for a
housing loan? |
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(i) Form 2- Account balance certificate
(ii) No 11, Loan grant conformation
(iii) No 14, Certificate of completion of loan repayment or the
amount due
(iv) No 12, Failure of repayment (default application filled by the
bank) |
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| 19. |
What is the procedure for application for
claim of benefits for a member who has taken a housing loan? |
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(a.) When the Loan is applied for but not taken
The
original and the duplicate of the certificate of balance issued by
the Central Bank (White and
Pink of the EPF Loan “Form-2”) should be submitted along with the K
form.
(b.) When the loan received has been settled
Four copies of the
EPF housing Loan “Form-14” should be submitted along with the K
form.
(c.) When there is an amount outstanding on the loan
The EPF housing
Loan “Form-14” in quadruplicate, certified by the lending
institution concerned
and the Assistant
Commissioner of Labour of the area should be submitted along with
the K form.
Note:
If the member opens a current account or a savings account in the
bank, which the member obtained a housing loan, the processing time
of the refund can be minimized. |
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