Overview

EPF is committed to preserving the privacy of our users. We strive to provide a safe, secure user experience. This Privacy Statement sets forth the online data collection and usage policies and practices that apply to this Web site. By using the EPF Web site, you consent to the policies and practices described in this Statement.

Your data will be stored and processed in whole or in part, in Sri Lanka.
This site may contain links to other Web sites over which we have no control. EPF is not responsible for the privacy policies or practices of other Web sites to which you choose to link from the EPF Web site. We encourage you to review the privacy policies of those other Web sites so you can understand how they collect, use and share your information. This Privacy Statement applies solely to the information we collect on the EPF Web site, and does not apply to information we collect from any other source.

Collection and Retention of Information

In some areas of our site, EPF may request that you provide personal information, including your name, address, e-mail address, telephone number, credit card number, National Identity Card number, Passport details, contact information, and any other information from which your identity is discernible. In other areas, EPF collects or may collect demographic information that is not unique to you such as your age, gender, preferred method of contact etc.

We also gather or may gather certain information about your use of our site, such as what areas you visit and what services you access. Moreover, there is information about your computer hardware and software available to EPF or may be collected by EPF. This information can include without limitation your IP address, browser type, domain names, access times and referring Web site addresses.

EPF may sometimes give you the opportunity to provide descriptive, behavioral, preferential or life style information about yourself, but it is solely up to you whether you furnish such information. If you do provide such information, you are thereby consenting, for EPF to use that information in accordance with the policies and practices described in this Statement. For example, such information may be used for the purpose of determining your potential interest in receiving email or other communications about particular services.

Please remember that if you post any of your personal information in public areas of the EPF website, such information may be collected and used by others over whom EPF has no control. We are not responsible for the use made by third parties of information you post or otherwise make available in public areas of the EPF site.

Since we believe that managing your provident fund is a life-long process, we retain indefinitely all the information we gather about you in an effort to make your repeat use with us more efficient, practical, and relevant. Of course, you can correct or update your EPF account profile at any time. Moreover, you can request that we delete your login from our online database or delete a member account from your organization’s EPF account at any time, provided that sufficient documentation of proof has been submitted that the member has left your organization, in which event we will remove the link of the member to your organization and account profile information except for an archival copy which is not accessible on the Internet.

Use of Information by EPF

We use the information we gather on the EPF Web site, whether personal, demographic, collective or technical, for the purpose of operating and improving the EPF Web site, fostering a positive user experience, and delivering better services for our stakeholders.
We may use your contact information in order to send you e-mail or other communications regarding updates at the EPF site, such as new facilities and news items that may be of interest to you. The nature and frequency of these messages will vary depending upon the information we have about you.

We have an area where you can submit feedback. Any feedback you submit in this area becomes our property, and we can use such feedback for marketing purposes or contact you for further information.

Disclosure of Information to Others

We do not disclose your personal information, combined personal and demographic information or information about your use of the EPF Web site (such as the areas you visit or the services you access) to third parties, except as set forth in the following subparagraphs.

We may disclose such information to third parties if you consent to such disclosure. For example, if you indicate that you would like to receive information about the services of third parties at the time you register for a EPF online account, we may supply your contact information to third parties such as employers, recruiters, data aggregators, marketers or others for the purpose of sending you e-mail or otherwise communicating with you. We may use data we have about you (such as the interests and preferences you have expressed) to determine whether you might be interested in the services of a particular third-party.

We may disclose such information to companies and individuals we employ to perform functions on our behalf. Examples may include our Web server-hosting firm and site developers, data providers, data analyzers, marketing assistance providers, credit card payment processors, and other employer/member service providers. These companies and individuals will have access to your personal information as necessary to perform their functions, but they may not share that information with any other third party.

We may disclose such information if required legally or by a governmental entity or if we believe in good faith that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect the rights or property of EPF or its affiliated companies; (c) prevent a crime or protect national security; or (d) protect the personal safety of members, employers or the public.

We may disclose and transfer such information to a third party who acquires all or a substantial portion of EPF's business, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets.

Use of Cookies

EPF uses "cookies" to help personalize your online experience and minimize your time. A cookie is a text file that is placed on your hard drive by a Web page server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to your computer, and can only be read by a Web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide convenience to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize EPF pages, or register for services, a cookie helps us to recall your specific information (such as user name, password and preferences). By the use of cookies, we can deliver faster and more accurate results and a more personalized site experience. When you return to the EPF site, the information you previously provided can be retrieved, so you can easily use the features that you customized. We also use cookies to track click streams and for load balancing.

You may have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline all cookies if you prefer. Alternatively, you may be able to modify your browser setting to notify you each time a cookie is tendered and permit you to accept or decline cookies on an individual basis. If you choose to decline cookies, however, that may hinder performance and negatively impact your experience on the EPF Web site.

Updating Your Information

You may review, correct, update or change your permitted EPF account profile information at any time. Simply log into your EPF account, go to your Profile, review your account information and, if you wish, edit it with the options provided.

If you opted to receive newsletters, commercial e-mails or other communications from EPF or third parties at the time you registered with EPF, but subsequently change your mind, you may opt-out by editing your Account Profile as described above. If you previously opted not to receive such communications, you may later opt-in by editing your Account Profile.

Security

EPF has implemented reasonable technical and organizational measures designed to secure your personal information from accidental loss or from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes.

When you place an online contribution to EPF, your credit card information is protected through the use of encryption, such as the Secure Socket Layer ("SSL") protocol. SSL makes it difficult for your credit card information to be intercepted or stolen while being transmitted. EPF will use a service company to process its credit card transactions.

Changes to Privacy Statement

If we decide to change our Privacy Statement for EPF, we will post those changes here so that you will always know what information we gather, how we might use that information, and to whom we will disclose it. If at any time, you have questions or concerns about EPF's Privacy Statement, please feel free to email us at epf@cbsl.

Contact Information

Our contact information can be found at: www.epf.lk/Contactus